May 2023

Qwikcilver April 2023 Newsletter

Qwikcilver has been painting the town red, blue, pink…and many other colors this summer. We are continuing to launch programs for leading brands across the world—and in the process, we're bringing a smile to your face and those of your customers. Check out what we do below!

New Merchant Programs

COURTS Gift Card Program

COURTS Gift Card

We are thrilled to announce that we have gone live with a digital gift card program for COURTS, the second most popular e-market retailer in Southeast Asia. As part of the COURTS Program, we will be offering a range of services including digital gift cards, store refunds, and digital gift cards for their internal employee engagement programs. The digital gift cards can be used for retail sales as well as for corporate sales. In addition, category gift cards will also be offered, allowing customers to purchase cards specific to a particular product category like infocomm, furniture & electricals and several others.

Gift cards have become increasingly popular in the region and are now a preferred gifting option for many. With our partnership with COURTS, customers can now easily purchase gift cards for their loved ones or colleagues. The availability of digital gift cards ensures that the process is convenient and hassle-free, especially for those who prefer online shopping. For corporate customers, gift cards make for an excellent employee incentive or reward program, as they can be customized to suit specific requirements.

Another significant aspect of our partnership with COURTS is the store refunds program. This program allows customers to return products purchased from COURTS stores and receive refunds in the form of gift cards. This not only simplifies the refund process but also provides customers with an added incentive to shop at COURTS stores.

Finally, the COURTS Internal Employee Engagement program offers employees of COURTS an opportunity to win exciting COURTS gift cards and shop for their favourite products.

Our partnership with COURTS is a significant step towards expanding our presence in the Southeast Asian market. We are excited about the opportunities this partnership brings and look forward to serving COURTS’ customers with our innovative solutions.

Qwikbit about the brand

COURTS Malaysia opened its door to its customer since 1987 and today, operates more than 46 stores nationwide. Over the years, the COURTS brand has expanded its range to include electrical, IT and furniture products, as well as complimentary home solutions for a seamless one-stop home shopping experience. Constantly innovating to improve the shopping experience, COURTS continuously refreshes its stores to optimise the format, layout and merchandise mix.

IKEA Gift Card Program

IKEA Gift Card

IKEA has recently launched its gift card program in Egypt. This launch in Egypt marked the fourth for IKEA in the region.

The program will operate using an omni-channel model, allowing customers to purchase and use gift cards both in-store and online. Through Qwikcilver’s Wallet feature that has been enabled for IKEA digital gift cards, customers have the flexibility to add their gift cards and redeem funds across online and offline channels. This move has empowered IKEA to truly leverage the features that Qwikcilver offers in a more seamless and effective manner. IKEA aims to offer well-designed, affordable, and functional home furnishings to as many people as possible, and this gift card program is another way for them to reach out to their customers.

Customers can purchase the gift cards at any IKEA store and use them at IKEA stores in Egypt. However, with the option of using the cards across online and offline channels, customers can now shop from the comfort of their homes or visit the stores to purchase their desired products.

IKEA’s collaboration with Qwikcilver to launch the gift card program in the MENA region is an excellent move that will help them reach out to more customers and offer them a seamless shopping experience. With the enabled Wallet feature, customers have the flexibility to use their digital gift cards across various channels, making it easier for them to make purchases online or at the store.

Qwikbit about the brand

IKEA is a Swedish multinational conglomerate based in the Netherlands that designs and sells ready- to-assemble furniture, kitchen appliances, decoration, home accessories, and various other goods and home services. Started in 1943 by Ingvar Kamprad, IKEA has been the world's largest furniture retailer since 2008.

IKEA is primarily known for its modernist furniture designs, its simple approach to interior design, and its immersive shopping concept, based around a showroom of decorated room settings, in which customers can interact with the available articles onsite. In addition, the firm is known for its attention to cost control and continuous product development, notably, the ready-to-assemble model of furniture sales, and other elements which have allowed IKEA to establish lower prices than its competitors.

Meesho Balance Program

Meesho Balance Program

Meesho, one of India's leading eCommerce platforms, has launched its Meesho Balance program for its customer base of over 4 million customers. The program aims to provide effective management of refunds and customer retention with the help of Qwikcilver's container solution. This solution provides Meesho with the ability to manage operational challenges of handling COD returns and refunds in a structured manner. This new program is expected to significantly improve the customer experience.

By leveraging Qwikcilver's container solution, Meesho can offer customers the option to retain their refund amount within the container and place replacement orders immediately. This feature not only streamlines the refund process but also ensures that customers don't have to go through the hassle of waiting for their refund before placing a new order. The solution also provides Meesho with a better way to manage refunds and returns, resulting in a faster resolution process, which ultimately leads to higher customer satisfaction.

The Meesho Balance program is fully integrated with Qwikcilver's issuance platform and is designed to manage Meesho Balance in an end-to-end manner. The program will soon be enabled for new customers as well, further enhancing the customer experience on the platform. With this new program, Meesho aims to strengthen its position in the highly competitive eCommerce market by offering a seamless shopping experience to its customers. With this new program, Meesho is well- positioned to provide a seamless shopping experience to its customers and stay ahead of its competitors in the eCommerce space.

Qwikbit about the brand

With over 50 lakh products and 650+ product categories, Meesho is one place marketplace for value shopping. The marketplace has emerged one of the leading value price platforms where-in a customer can expect lowest possible prices for all popular products across categories.

Corporate Reward Programs

Its time to paint the town red!

Channel Incentive Program

We are excited to announce that we have launched an incentive program for a leading paint manufacturer. The program is designed to increase sales through exciting rewards for contractors. The objective of the program is to provide contractors with incentives, making it rewarding for them to recommend & use the client's products. The redemption process has been made simple for the benefit of the contractor, and we are supporting 10 different languages, making the program accessible to contractors across the country.

The redemption process is straightforward. After registering on the app, the contractor can select the retailer they are working with by updating the retailer’s details. The details will be verified and approved at the backend. Tokens with QR codes are placed inside paint cans. Using the app, the contractor has to scan the QR code or star code he finds inside the paint cans, to receive points. Bonus points and points based on project sales can be uploaded at the backend. The contractor will be able to redeem accumulated points in the form of DBT or Gift Cards.

We are supporting ten different languages, including English, Hindi, Tamil, Malayalam, Kannada, Telugu, Bengali, Marathi, Gujarati, and Punjabi. This added support ensures that the program is accessible to a wide range of contractors across the length & breadth of the country.

We are also proud to share that we have migrated 1.70 crore old codes, with 80 lakh codes marked as claimed. Additionally, 1.4 lakh old users have migrated to the new app.

This incentive program is designed to increase sales and provide rewards for contractors. The program's simplicity and ease of use make it an attractive option for contractors, and the variety of languages supported ensures that it is accessible to a wide range of users. We are proud to have managed the end-to-end app development and execution of the program.

Incentive program to accelerate penetration & sales

Retailer Incentive Program

We are thrilled to announce the launch of an innovative incentive program for retailers & wholesalers of a renowned brand of medicated plasters. The objective of this pan India promotion is to accelerate the penetration of their plasters for retailers and wholesalers. This promotion offers retailers and wholesalers a chance to win cashback and a grand prize.

The process of this promotion is simple and convenient for retailers. Inside each Plaster jar, the retailer will find a scratch card containing both a QR code and a unique code. The retailer can scan the QR code using their smartphone to land on the microsite or SMS the code to receive the microsite link. Once they reach the microsite, they must enter some mandatory details like the unique code, mobile number, city & state to receive the cashback.

Post validation of the unique code, the retailer stands a chance to win cashback ranging from Rs 10- 100 Rs. This promotion not only benefits dealers but also increases the sales.

By leveraging our expertise in digital gift cards, we were able to create a seamless and user-friendly promotion that is accessible to a wider audience.

We are confident that this promotion will drive significant growth in sales for their Plaster across the country.

Woohoo News

Woohoo is celebrating the summer with some fantastic offers across some of the most popular brands.

Whether its was treating yourself or surprising a loved one with a special gift, Woohoo got you covered. From fashion and beauty to electronics and dining, we had something for everyone.

Make sure to check out exciting offers & discover more great deals here Woohoo offers