Travel occupies a unique place in the services sector. The customers are brand-promiscuous, and hence the category is…

This tweet of ours, made to mark the participation of Qwikcilver in Seamless Asia, one of Asia’s established…

The truth is, there is no other way to handle an irate customer. Your apology could diffuse the…

Welcome to 'Insight Inside,' a new series of knowledge posts, crafted exclusively to bring to you those insider…

How many wall-clocks have you stacked in your cupboard? The karma of a bad gift is such that…

The third edition of the Gift Card Conclave conducted by Qwikcilver Solutions held at Bengaluru witnessed various stalwarts…

Cinema occupies a unique place in the service sector. It is product-driven (movies) but has relatively lower product…

Implementing a successful gift card program is three-fourths of the battle won. This e-book explores eight best practices…

The Retail Advantage Playbook is an info-bite, meant for business owners in the retail and e-tail space.

March is when everything happens; when the accounts are tallied, the stocks are cleared; when the ultimate realization…

The HR guy. The only professional who is consistently burning the midnight oil, trying to make ends meet…

The point-of-sale system should have been the endgame for retail. It has access to complete data on sales,…