The client was already running a rewards program with one of their partners, who procured and provided gifts from multiple sources. The program was meant to reward customers who completed a specific denomination-based transactions. But the rewards were either boring and unimaginative.
To complicate matters further, the few that were satisfactory never reached the customers on time!
The client was firefighting. They realized the necessity to establish a greater control over the disbursement of rewards, and make their rewards exciting enough to engage the customers. Qwikcilver stepped in.
This free ebook enunciates how we helped the client drastically reduce the customer complaints by 80%. Get it emailed to your inbox. Fill in the below form.