Vinutha Intern 
Merchant wallet is the future of payments! Aussies are transitioning to cashless payments and mobile wallets. The new generation of customers demand to pay digitally. 73% of respondents in a survey say they want to be able to pay the same way they pay online and in-store.
Gift cards create a strong demand for gifting purposes throughout the year. However, most retailers in Australia don’t properly leverage the gift card solutions.
In Australia, 80% of people shop at several merchants and brands. A robust refund procedure may help Australian firms develop confidence and increase client retention. All merchants want to reduce the effect of returns, but there are better methods to do it than making the process more difficult or less appealing to the end user.
Digital gift cards provide an opportunity for retailers to customize the cards in order to match their brand’s identity, making them even more memorable. Overall, gift card programs are an excellent way to boost brand awareness, reach new customers and retain the existing ones
Gift cards are no longer an uncommon term. With the growing number of occasions and the increasing popularity of the gifting culture in Australia , the demand for digital gift cards has risen significantly over recent years in Australia .
Customer’s attitude towards digital gift cards and e-gift cards is changing. Gift card processors in Australia say – If you don’t offer digital gift cards yet, you may be missing out on an opportunity to bring extra revenue into your business.
Modern history’s greatest health crisis, COVID-19, has had a significant impact on Singapore’s retail industry. Retail and F&B sales in Singapore fell by about SG$4 billion (US$2.95 billion) in total during the Circuit Breaker (CB) period, which was around 40 per cent of the 2020 full-year decline in the total retail and F&B sales of SG$10 billion (US$7.38 billion), as per government statistics.
It’s a widely-held belief that winning new customers costs you more than it does to keep existing ones. We can infer that retaining customers and working on increasing customer loyalty decreases your chances of facing the problem of customers who switch brands.
Cafeterias have become a popular way for companies to provide employees with affordable and convenient food options. However, managing food court operations can be challenging, especially when the court is large and has multiple food vendors.
According to a recent McKinsey & Company report, 80% of Australian consumers have sought out different brands or retailers in the past 18 months, seeking better value as prices continue to rise. 59% of Australian consumers found gift cards an appropriate reward for brand loyalty. Brand loyalty can be increased by offering gift cards to consumers.