Fire side chat with Mr. Mukesh Valiram, Executive Director, Valiram Group

“The technology is not going to work unless the partner, the retailer or the banker, any business funding the card is not going to give something meaningful to the consumer.” Precious nuggets of knowledge Mr. Mukesh Valiram, Executive Director of the very successful Valiram Group, Malaysia in a freewheeling fire side chat with Pratap TP, CMO, Qwikcilver Solutions. This chat took place at the first ever Singapore edition of the Qwikcilver Gift Card Conclave 2019.

Mapping the Digitized World – panel discussion at the Qwikcilver Gift Card Conclave 2019, Singapore

Sadiq Ahmed moderating the session

Mapping the Digitized World”, a panel discussion between Mr. Raman Arora, Head, Omni Channel & Technology, Luxasia, Mr John Jess – Managing Director- Asia, EdgePRI, Ms Katherine Chua – Asst Chief Client, Officer AXS Pte Ltd, Mr. Viktor Atanasov – CEO & Founder, WOGI and Ms. Nicole Seah – Chief Operating Officer – Rewardz Pte Ltd. This discussion gave us insights in the change in behavior of the recipient of the gift card, as they have started accepting digital rewards.

5 ways to build customer loyalty

If you are a business owner operating in retail and/or e-tail space, chances are you will have come across umpteen articles on building customer loyalty, or worse, have listened to every growth guru talk about the dos and don’ts of retaining customers.