June 2019

From conversations to connections.

Last month we spoke about the conversations that made #QCGC19 a grand success. But what use are conversations if they do not give rise to connections? By this, we refer to the transforming of a discussion with five panelists into five panelists in a discussion. At #QCGC19, we witnessed discussions, each of which cohered into something: a point of view, a point of departure, an ‘Aha!’ moment...

So, whether you missed the event due to unavoidable circumstances or simply want to re-live it, worry not. We have recordings ready for you!

First up, we have a discussion on how brands strive to differentiate themselves using gift cards and make the cut in the mind space of customers. The retail stalwarts participating in the discussion are

Mr. Vinay Bhatia, CEO – Group Loyalty And Analytics, Future Group
Mr. Ritesh Goshal, Chief Marketing Officer, Croma
Ms. Priya Sharma, CFO & COO, Zestmoney
Mr. Sahil Jain, Co-Founder, Dineout

Watch it below.

But you will not make inroads into the shopping psyche of customers if you don’t know how to market your Gift Cards. Listen to Mr. Siddhartha Butalia, Associate Vice President, Taj Hotels, talk about the best practices of Gift Card marketing.

Watch it below.

From brands, we move to customers. What do they expect from brands? Learn from this discussion. The retail leaders participating are

Mr. Ajay Sukumaran, Head - Group Institutional Business, Future Group
Mr. Viktor Atanasov, Founder & CEO, Wogi
Mr. Bhavesh Singhal, Senior Director, Revenue & Growth, Myntra
Mr. Mahesh Shankar, Chief Technology Officer, Zivame

Watch it below.

Lastly, get to know the future of Digital Payments in India, from none other than the Former Executive Director of RBI, Mr. G Padmanabhan.

Watch it below.

Meanwhile, business as usual.